Register on e-Tshwane. (While you are there look at all the services eTshwane offers you, like bill payment)
- Log into your account after you have registered.
- Click on the submit a query button.
- Select your account name on the first button.
- Select your type of query on the second button.
- Type the description of your query.
For single light please provide:
• Physical Street Address
• Street(s) Adjoining
• Pole Number/House Number
• Contact Telephone Number
Click on submit.
And you are done.
You will receive a reference number on the email you provided when you registered on eTshwane.